Legal notice

Who we are

Floven B.V. Vlierweg 12, 1032 LG Amsterdam, the Netherlands hello@floven.nl

Floven B.V. is the food business operator responsible for the products sold through this website.

Our products are food supplements

Floven B.V. makes food supplements designed to support your daily routine. They are foods, not medicines.

Food supplements are not a substitute for a varied and balanced diet or for an active lifestyle. They do not diagnose, treat, cure or prevent any disease or medical condition.

Please read the label before use and do not exceed the recommended daily dose. Keep out of reach of young children.

We do not provide medical advice

We are not authorised to give medical advice and we do not do so.

The information on this website, in our emails and in any other communication you receive from us is general information only. It is not a substitute for advice from your doctor, pharmacist or another qualified health professional, and you should not use it to diagnose, treat or manage a health condition.

Consult a healthcare professional before using any supplement, and especially if you are pregnant or breastfeeding, taking prescription medication, living with a medical condition, or preparing for surgery. Never stop or change prescribed medication because of a supplement.

Our products are intended for adults. They are not intended for anyone under 18.

If you have an allergy or intolerance, please check the full ingredient list on the product page and on the label before ordering.

Health and nutrition claims

Floven only uses nutrition and health claims that are permitted under applicable European laws and regulations.

We may also refer on our website to scientific studies and other sources for general informational purposes and to support our content. Such references do not, in themselves, constitute a health claim for the product concerned.

Individual experiences

Reviews, testimonials and personal accounts shown on this website or in our advertising describe the experience of the individual concerned. Experiences with supplements differ from person to person, and these accounts are not a promise or prediction of a particular result for you.

Reporting a side effect

If you experience an unwanted reaction after using one of our products, stop using it and consult your doctor or pharmacist.

Please also tell us at hello@floven.nl, including the product, the batch number on the label and a description of what happened. We take every report seriously and investigate it.

Accuracy of this website

We take care to keep the information on this website accurate and up to date, including product descriptions, ingredient details and educational content. Even so, information may occasionally be incomplete, out of date or corrected, and product labels may be updated before the website is.

The label on the product you receive is always the authoritative source for ingredients, dosage, allergens and warnings. Please read it before use.

We accept no liability for decisions taken solely on the basis of general information published on this website.

Intellectual property

The Floven name and logo, our product names, and the text, photography, design and formulations on this website are owned by or licensed to Floven B.V. You may view and print pages for your own personal use. Any other reproduction, republication or commercial use requires our written permission.

If you believe something on this website infringes your rights, email hello@floven.nl and we will look into it promptly.

Links to other websites

This website may link to external websites and to scientific sources. We are not responsible for their content, accuracy or practices, and a link does not imply endorsement.

Other policies

This notice sits alongside our Terms and Conditions, Refund Policy, Shipping Policy and Privacy Policy. Where those documents deal with a subject specifically, they apply.

Governing law

This notice and its subject matter are governed by Dutch law. If you are a consumer resident in another EU country, you keep the protection of the mandatory consumer rules of that country.

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